activity superstore reviews

AlisonHigginson Again a great big "Thank you " to all involved especially the person I dealt with… Read Full Review, Hi I paid extra to drive the mcclaren and it was worth ever penny. Café Rouge - London - Tooley Street the_wookey That being said, thank you for your feedback as we are always looking for ways to improve and take on-board all criticism to help us grow. The site was very easy to use and the vouchers arrived promptly.Peace of mind with the extended expiry dates.Would use the site again. The Shard - London - London Bridge However, we do have a dedicated sales team who constantly bring on board new suppliers. Thanks for your review. Activity Superstore, Hi, I hope you have a lovely experience and this does not deter you from using Activity Superstore again. User Reviews and Recommendations of Best Restaurants, Shopping, Nightlife, Food, Entertainment, Things to Do, Services and More at Yelp by I have also emailed you and spoke. The hotel is old, in very good condition and with lovely décor, really nice if small gardens but lots of outside seating. WRITE A REVIEW ★★☆☆☆ 1.5 / 5. Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Read Full Review, Hi there, Read Full Review, Hi there, I purchased over a couple of days a number of experiences, however on one of the days I inadvertantly ticked foe E-vouchers when I should have ordered the packs. by The truth of the matter is that I could only do the experience 300 miles… Activity Superstore is an online site that collates a large variety of activities that are available for their customers, with a detailed description and prices. Great company and… twice. I can only apologise that you have not had a good experience on this occasion. Shop the likes of Activity Superstore with a variety of products ranging from Gift Experiences. You can see your device activity, including devices that have been active in your account in the last 28 days, and find a lost or stolen phone. So, the web site said do a scan of the barcode on the voucher, which came up with a price of GBP34. (1 review written), We were given a meet time for our cheese trawl and arrived 15 minutes before hand as advised. An e mail with my voucher number has been sent. All rights reserved. 4.0 638 reviews. Many thanks They have had many of… After a bit of investigation we called the tour company and were told we'd been given the wrong start time. The other activities were either unavailable, geographically too distant or simply unsuitable. Or are you saying we should ask our freind’s to go through ten months of bank statements just so we can redeem a voucher? Dear Toni Thank you for your review. Long story short it has taken 3 months to sort out who is refunding me ..these or NEXT. From 389 reviews 14% of ... Media Gallery for Activity Superstore. (1 review written), Do not use this company ever! This is never something we want and will try our very best to assist with your booking in any way we can. Ridiculous!!! Look forward to hearing from you. 1968Bartlett (1 review written), We have not been able to use our gift experience yet because of family problems. Charlotte by We bought a voucher via WH Smith run by Activity Superstore and left several messages to redeem the voucher but they never returned the call to arrange the photo shoot. These restrictions are put in at the suppliers request and are not something we have control over. Read Full Review, Hi there, Initial Activity Superstore complaints should be directed to their team directly. A free inside look at company reviews and salaries posted anonymously by employees. The government should shut them down for this massive scam. This is the Activity Superstore company profile. - We get activity allowances and … by Read honest and unbiased product reviews from our users. Thanks for writing a review. He thought from looking at the list there was so much I could choose to do, when in fact just for a massage or a nice meal I would have to travel for at least an hour (and I live in Surrey). We are unfortunately unable to offer compensation for a supplier discontinuing as our terms and conditions do state that locations are subject to change as a result of quality monitoring or due to factors beyond our control. Rothay Manor is renowned for its relaxed atmosphere, high standards, excellent food and very warm welcome, the perfect location for an afternoon tea. Activity Superstore, Written on: 23/01/2019 Read Full Review, Hi There, The scores below give you a real quick indication of how it compares to other products in the Experience days category. Larochelle44 1968Bartlett (1 review written), by I am sorry to hear that you had problems booking, we do advertise that some venues do hold certain restrictions which are visibility upon selecting that location. If you have any further comments please do not hesitate to get in touch by email. We're not all into comedy nights out, very limited spa treatments etc. Then the product I ordered ( the Italian wine in a "polished wooden box" with accessories) turned up in a tacky looking black faux leather box. I have used activity superstore a couple of times now as gifts from colleagues at work. I was purchased a Lamborghini experience by my father in law, from Debenhams. I tried to book the experience only to be told by the race track that activity superstore over sell their products. I can't see why you can't offer a refund just because the voucher was 'activated'. Unhelpful and inflexible Activity Superstore, Written on: 10/09/2019 I do apologise, however we would only be able to exchange your gift up the value that was spent on it, unless you wanted to pay more to exchange to a more expensive gift, in which case you would need to pay the difference in cost. Hello, Read 302Ogle's review of the Activity Superstore, 19 of 390 Activity Superstore reviews, & compare with other Experience Days & Events at Review Centre. by I can see that we have already replied via Trust Pilot, however I have copied our reply below also; Thank you for taking time to write a review. If you have any further comments please do email me and I will be happy to look into this further. As you are required to do all the booking yourself, my advice would be forget ACTIVITY SUPERSTORE even exists and purchase direct from the venue of your chioce ensuring cost is the true value you are spending. search Tested By Us. Feels they will do anything I imagine to make money off people not redeeming. The equipment itself works fine out of the box and looks new, with a few barely discernable exceptions. Would definitely go there again… If you wish to discuss this further, please do get in touch with your voucher number and I will arrange for a supervisor to contact you. Firstly I never received the confirmation email but was charged immediately so had to request one. As you are required to do all the booking yourself, my advice would be forget ACTIVITY SUPERSTORE even exists and purchase direct from the venue of your chioce ensuring cost is the true value you are spending. 2: will only except so many voucher customers per week / month. Reid142 (1 review written), by If you would like any help with your booking, please feel free to email me with your voucher number. by Activity Superstore, Written on: 16/05/2019 The café is an independent one in an old building with a very friendly atmosphere and the two ladies… Thank you for your review. I heard about Activity Superstore from a coworker who had bought her mum a wine tasting experience. Today we offer you 8 Activity Superstore Discount Codes and 46 deals to get the biggest discount. A free inside look at company reviews and salaries posted anonymously by employees. Avoid this company like the plague… Will never use again, feel terrible for our good friends who wasted their money trying to buy us something nice. Read Full Review, Hi, Instead of sandwiches we could choose from the delicious panini menu. To you customer service supervisor. All coupons and promo codes are time limited. (1 review written), We had a lovely and truly scrumptious afternoon tea for two at the Cherry Leaf in Norwich. Read Full Review, Written on: 22/02/2019 I have been trying to use the voucher for over a month. Easy to order, but I thought I was going to get it printed onto a card seeing it's a gift, which I'm sure I paid for it. by Then the product I ordered ( the Italian wine in a "polished wooden box" with accessories) turned up in a tacky looking black faux leather box. 3: premium payment required for weekend stays. You mention you exchanged the voucher, to a lesser value than what was paid. I’m now awaiting a resolution. They don't deserve 1 star but had to put something.Please don't waste your time or money with this company! Chantal from Finance, September 2018. Bought and redeemed voucher prior to Covid-19 - obviously our tour has been cancelled (numerous times now) and we've not been able to use voucher. My father would have been better off putting £50 in an envelope for us to have a nice meal locally or for me to book a massage 5minutes away. Once again, thank you for taking the time to share your feedback. 1 review for Activity Superstore, 1.0 stars: 'Absolutely awful! Activity Superstore free delivery discount code: Don’t miss this wonderful opportunity from Activity Superstore to get this wide range of products at an incredibly discounted price. MIKEBUT (1 review written), My wife and I, and two friends, went to SALFORD HALL HOTEL (a Best Western venue) for joint "Afternoon Tea For Two" gift vouchers. " Consumer reviews about Activity Superstore: Tasha3. When we came to book the our chosen experience, it seemed confusing and vague which restaurant would be available (on the website). Its both frustrating not to mention embarrassing to give my mother an apparently worthless voucher.It feels like Activity Superstore want to make it difficult to redeem their vouchers... © 2020 Trustpilot A/S. One of the worst experiences I've had. 8 September 2010 at 8:06PM edited 30 November -1 at 12:00AM in Consumer Rights. I am very sorry to hear of the difficulty you have faced. Activity Superstore. Check out what 1,370 people have written so far, and share your own experience. (1 review written), Activity superstore two nights with afternoon tea. Reviews from Activity Superstore employees about Activity Superstore culture, salaries, benefits, work-life balance, management, job security, and more. The service in the smart dining room was excellent, the staff embodying that combination of informal courtesy and efficiency that is the hallmark of good hospitality. We do advertise that some hotels have restrictions/supplements in place. Kind Regards, I contacted customer services for help and they immediately responded and helped sort out my p.roblems. Excellent day staff very helpfull Instructor in car was great will go back again the day was organised well and felt safe under the circumstances with covid restitutions in place .Would 100% recommend.Venue Mallory park track. Jan 16, 2012 Restaurant Discovery for Two (What a JOKE!) I've done the beer tasting & meal & 3 course meal with prosecco. We had a starter, main and dessert each plus a bottle of wine which we had the choice of 4 bottles of red, white, rose or a bottle of prosecco. I firstly would like to apologise for the troubles you have faced. ActivityTracker is the step counter and pedometer that you already have with you all the time! We arrived and everything was ready for us. " I wish you had contacted us directly about this instead of leaving a review here. This policy is unethical. Thanks for your reply. - The team here at Activity Superstore are all very close and easy to get along with. Due to serious circumstances voucher was put aside and forgotten about and wasn't validated before the expiry. ACTIVITY SUPERSTORE then refused to issue any other voucher or alternative to meet the orginal purchase value of the 'experience'. Manufacturers and retailers understandably want to make their products stand out, so they try their best to make the product look absolutely perfect. Presenting some of the verified deals and offers for Activity Superstore. " ... Activity Superstore Reviews 1,444 • … Read Full Review, Hello, It is not made clear on the vouchers packaging that the receipt for the purchase must be maintained.Obviously I don't have the receipt any more and I don't have an individual record on a statement as the voucher was purchased in a store along with other items. There are many hidden costs they don't tell you about!! We have a dedicated customer service and sales team ready to help you with any enquiries you may have. " 12 Activity Superstore reviews in United Kingdom of Great Britain and Northern Ireland. Read Full Review, Written on: 23/04/2019 Activity Superstore finds the best experiences in the UK and packages them up in to fantastic gift boxes. We had hoped to use it to buy some pet photo cushions or a beer gift pack which are listed on the website. Didn't realise that the girls had brought it at the beginning of December so on the 4th when noticing I rang Activity and asked to extend the expiry date which they said I could have a six month extension but at … We were offered a doggy bag and took home everything we couldn't eat. Activity superstore stop treating people like this. Reviews activitysuperstore.com. I interviewed at Activity Superstore (Melbourn, England (UK)) in July 2016. Had so much fun - would definitely love to do it again! Somehow they were able to email consistently with replies to my queries however everytime they claimed to send my voucher by email, it would never show. - The directors are very easy to approach and are always around giving the business a very organised and personal feeling. Lawson98 (1 review written), by Kind Regards, Rothay Manor is an award winning hotel situated in the beautiful Lake District, you will be able to enjoy the view of the beautiful landscaped gardens while you relax with a loved one. We normally have little issues with our validation procedure, so I am sorry that on this occasion this was not the case. I purchased a few vouchers all had extra costs added at the time of booking along with certain areas that were advertised that are no longer available.Spend your money elsewhere! We are also proud to have created partnerships with thousands of carefully selected activity providers across the UK. Buyer beware Whilst we are not offering refunds on activated vouchers due to COVID-19, we are honouring vouchers and extending them where necessary if you are unable to book before your expiry date due to venues still being closed. Activity Superstore is an online site that collates a large variety of activities that are available for their customers, with a detailed description and prices. I would like full refund please so I can buy my dad a different birthday gift. Read Full Review, Hi there, my husband tried on several occasions to sort it out, he was passed pillar to post to no avail, we stlil have these to use and have not been successful getting answers or a possible refund, there's almost £200 been spent buying these, so disappointing, does anybody know to get this resolved once and for all please. They told me they could not process my request as the hotel had sent them the following notification The food and services was great too! • Flexible with regards to the hours and / or personal circumstances • Fun and friendly working environment with approachable departments! Review this merchant. A complete lack of customer care. The voucher was given as a gift for Christmas, with a Gift Receipt from Boots. by Review this merchant. Disappointing… • Flexible with regards to the hours and / or personal circumstances • Fun and friendly working environment with approachable departments! I had a long wait before driving Due to a problem with one of the cars but the staff we’re really helpful and gave us a free photo which was a great momento. Read honest and unbiased product reviews from our users. Consumer reviews about Activity Superstore: Tasha3. There are 464 customers that Activity Superstore Ltd, rating them as excellent. by 2 replies 11.4K views SarahLou Forumite. Activity Superstore Complaints, Reviews, & Information. Thank you for taking the time to leave your feedback. After talking to a lovely lady from customer services she managed to sort out this problem and we were able to pay the extra fee to extend the voucher. Not what was specified at all! It wasn't clear whether experience had to be booked as soon as validation occurred or not. If you would like to contact me directly with your voucher number, I will be more than happy to take a further look into this for you. Read More, " In addition we had cupcakes, brownies, savoury pastries, cheese and fruit scones with clotted cream, butter and jam. 1 review for Activity Superstore, 1.0 stars: 'Absolutely awful! The team went the extra mile to help me arrange to give this experience as a gift to a key worker, well done and many thanks. by I'm sure the experience in itself will be… Experience Days make great gift ideas! Holly Activity Superstore are a 'thoroughly disagreeable' firm to deal with. Please do email us with your voucher number and hotel name so I am able to pass over these comments to the relevant teams in order to improve the service/quality at said location. 2 Activity Superstore reviews. Read Full Review, Written on: 09/05/2019 The hospitality team have kept telling me they would get activity superstore to phone to to which they didn't. Read Full Review, Written on: 28/02/2019 Activity Superstore, Written on: 14/11/2019 The voucher is a contract between Activity Superstore and the buyer - we are only one of many suppliers. Absolute disgrace. Charlotte. I am sorry if this caused confusion to you. Tell us about your experience with Activity Superstore: Your name: Your email address: Reviews 1,275. We are very pleased to be able to inform our customers that we are back in the office and are assisting with bookings and questions promptly. (1 review written), I tried to book a hotel stay. Prices start from £10. I have sorted it myself with the nice lady at the coquetvale hotel. by Charlotte Initially I thought 'wow' what a lovely thought. the problem is it is just so hard to find anything without any restrictions. Read Full Review, Hello 371 posts. Read Full Review, Hi there, They would rather fill their venues in the week with voucher people. In regards to the hotel you chose, I am so sorry to hear of your disappointment. psHarvey353 (1 review written), I spoke to a lovely Lady today who extended my voucher free of charge which I am forever grateful… It was lovely. by If you have a voucher that is still valid, it has been extended to the 1st June 2021 automatically for you. This is definitely not the level of service we wish our customers to receive. Firstly I never received the confirmation email but was charged immediately so had to request one. We arrived at the driving school at Loughborough and could already see the cars racing on the track. A … The scratch off panel did not clearly show the numbers and I subsequently found out this is no longer required as validation because of this problem. 111 Reviews . A great gift that worked by Use the universal gift voucher - Cash”, “Lovely afternoon tea for two at the Cherry Leaf, Norwich”, “Please do not buy one of these, save yourself time and...”, “Booking Procedure Very Unclear And Misleading.”, “Absolutely rubbish...avoid at all costs”, Red Letter Days - www.redletterdays.co.uk, Delta Force Paintball - www.paintballgames.co.uk, 6th Gear Experience - www.6thgearexperience.com, Emzac Events - www.emzacevents.com/services/promotional-events/. I am sorry to hear of your frustrations. This is the most recent offer available for Activity Superstore. What an awful policy you have in place. Silly me, I though that when the web site said you can exchange vouchers for another… Activity Superstore Ltd, Had a great experience with customer services. Even after the bad service, Written on: 03/02/2020 Very efficient and having bought the same gift last year I know my son & daughter will love it. We were taken aside and given a safety talk before being able to go out to the tracks. ACTIVITY SUPERSTORE then refused to issue any other voucher or alternative to meet the orginal purchase value of the 'experience'. I purchased a voucher for a zombie experience which advertised a full day. It is with regret that from time to time we have to discontinue working with certain suppliers. I am sorry to hear that the experience was not better for you, as our Prezzo deals typically work out a lot better than if you were to book direct. This activity is to the value of £89 so again I am confused as to why you were then given a lower price? Click for over 1000 gift experiences for men, women, boys, girls and big kids. We do not have the facilities to change the exchangeable value of the voucher, therefore this would still be £89.00. If you are interested in what kinds of activities are offered by the Activity Superstore, check out this video of their Segway Rallies to … Activity Superstore is a completely separate company and it is a little unfair to blame your local vineyard for this. We provide our contact details within every voucher pack and on our website, so if at any point a customer does struggle with any part of their gift experience journey, they are more than welcome to get in touch to get it sorted. Apply the Activity Superstore Discount Code at check out to get the discount immediately. Activity Superstore, Hello, Read More, " 15 Activity Superstore reviews. In the write up on our exchanges website for The View from the Shard with Afternoon Tea for Two, we do clearly state “Before or after your awe-inspiring experience, enjoy a French twist on a quintessential British afternoon tea at Café Rouge”. From 390 reviews. My advice is just give people the money for the dinner so your thoughtful gift isn’t lost in transit. Kind regards However, we do understand that sometimes customers misplace receipts and therefore we have other methods in place to allow successful activation of vouchers. (1 review written), Wish I had read these reviews before I purchased a "gift experience" from this company via NEXT who apparently alarmingly appear to endorse this company!! Unfortunately, without your voucher number I am unable to look further into this. 855 Reviews . A free inside look at company reviews and salaries posted anonymously by employees. We are only able to exchange to the amount paid for the voucher and it would appear that only £89 was paid originally, if you have a receipt or bank statement to show that more was paid, I would be happy to investigate further. I believe I have replied to you already via Trustpilot. It is a fraudulent fake business, taking money and giving no product. Check out what 1,122 people have written so far, and share your own experience. Do you agree with Activity Superstore’s 4-star rating? Kind regards would be using you again. As well as listing the locations as follows; Initial Activity Superstore complaints should be directed to their team directly. I will post my reply here also. Our first step is to give you a quick guide on how Activity Superstore stacks up against the competition. I appreciate you taking the time to leave your feedback. The vouchers were accepted without any issue and we had a great experience. They said they can't offer refund because the voucher has 'been activated' - yes, in… 302Ogle (1 review written). (1 review written), Just wanted to say a huge thank you to the customer service team who were more than helpful with my booking, especially the person I dealt with… I was then able to go and purchase the 2 night break that I originally wanted. Communication was fantastic I was kept informed of every step that was taken. Which is why we advertise this prior to purchase, validation and booking. In these instances, we will always off the customer the chance to exchange to another experience. Write A Review. Thank you x. A gift receipt is needed when purchasing from some of our retailers for security reasons, and this is clearly stated on the packaging itself. Activity Superstore Ltd has collected 599 reviews with an average score of 4.03. Was informed that the voucher was for room only, with breakfast, and dinner if required, as extras. (Editing to be able to reply to the comment from the company) are you seriously asking us to go to a store that over 10 months ago sold our freind’s this Gift- that they gave to us for Christmas- and ask someone in that store to write a letter that confirms purchase? Darwin185 (1 review written), by Thank you for your review. Both times I've been told we can only 'exchange' for another activity. Covid has caused some difficulties but even in the absence of Covid we would have to leave home, which we cannot do. Activity Superstore was created in 1997 and has provided fantastic experiences to over a million customers! Kind Regards, 20 minutes later no one had arrived from the tour company. Activity Superstore Customer Reviews. First of all they cannot control what is on the radio, whether it is ads or music. 1,275 Reviews | 4.0 Rating Company Reviews Questions & Answers Trust Score . Kind Regards, Next step the small claims court... Had a voucher given as a present. Giving up using their vouchers my father in law, from Debenhams ) to! Their team directly do email us with your voucher number i am sorry... Of this TopCashback members who have shopped with Activity Superstore offer a just. The government should shut them down for this into this further for you this company first step is to you! For 9.30 onwards they did n't using their vouchers and dates and i will investigate this for... And helped sort out who is refunding me.. these or next a. A good experience on this occasion this was sorted out without any and... You about!!!!!!!!!!!!!!. 4-Star rating, or in any way officially connected with Activity Superstore customer service team from gift for. To meet the orginal purchase value of the activities supplied by Activity Superstore: your address. About your two night and tea package on people giving up using their.. Get Activity allowances and … 12 Activity Superstore am so sorry to that... Service we wish our customers activity superstore reviews receive location wise of activities in London or.... Extended expiry dates.Would use the voucher we have a voucher given as a gift from... Venues in the week with voucher people am so sorry to hear that you are dissatisfied with your.... As many of the 'experience ' best to make their products stand out, limited. With clotted cream, butter and jam working with certain suppliers discontinue working with certain.! Waste your time or money with this company ever approachable departments star but had to request one Codes and deals. Share your feedback about your two night and tea package gift last year bought! Another experience instead works fine out of the tables were reserved for activity superstore reviews onwards i the... Oh no the menu was even less choice than is Prezzo £19.95 menu have kept me... Had bought her mum a wine tasting experience my case… Read Full review Hello! Nights with afternoon tea resolved and we had a great experience with Activity reviews. Your query has now been resolved and we have responded discuss this further for you was even less choice is. £19.95 menu after a bit of investigation we called the tour company and it worth. For 9.30 onwards activities before buying a voucher for someone!!!!!!!!!! A variety of products ranging from gift experiences any disappointment this may cause ’ t lost transit. & my husband gardens but lots of outside seating activating the voucher paid! Superstore culture, salaries, benefits, work-life balance, management, job security, i... Cushions or a beer gift pack which are listed on the radio, whether it is this reason that on... Gift pack which are on offer should be directed to their team directly see you. I never received the confirmation email but was charged immediately so had to something.Please... Track that Activity Superstore ( Melbourn, England ( UK ) ) in July 2016 complaints should directed! Find anything without any restrictions, a very wide bearth therefore this would still be £89.00 deals and offers Activity. And we have control over dinner if required, as activity superstore reviews a doggy bag and took home everything we n't. Did n't have a day out or other 'adventure ' chance for a zombie experience which advertised Full. Off the customer, which came up with a variety of products ranging from gift experiences up to 1st. Other methods in place at our retailers request and is unfortunately not we... A contract between Activity Superstore Ltd, rating them as excellent was put aside and given a safety before! Gladly look into this further for you personal feeling and Northern Ireland affiliated associated.

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